Trainings in branches of the Academy of public administration

  Zhandilda Zhakupov, head of the RPA ICPR, conducted trainings on mediation, conflict management, communications, public speaking and leadership at the branches of the Academy of public administration under the President of the Republic of Kazakhstan in May-June of  this year. Flexible soft-skills are very relevant and important for managers, their development and application is becoming more important, because they are still more important than hard skills, they are harder to master, slower, they are not confirmed by certificates or diplomas, but they are often decisive. The training participants are civil employees of Zhambyl, Atyrau, Mangistau, East Kazakhstan, Karaganda, Turkestan, and Akmola regions.